How-to: Get Started by Creating an Account and Registering Your Organization

Before you begin fundraising or ticketing experience, you’ll need to register your school and confirm some account details.  Create an Account   Enter your personal information with one click using an already existing Google, Facebook, or Apple account. Alternatively, manually enter your own first and last name (not your organization name, which you...

Understand: Organization Users vs. Experience Admins

Collaborate with staff, employees, friends, or others by adding them as Account Users or Experience Admins. Once you've created your organization's platform account, you can collaborate with others by giving them access to the organization account or to individual Experiences, depending on your needs. Organization Users There are two kinds of organi...

How-to: Allow Supporters to Fundraise for Your Non-US Organization

It’s easy to permit a supporter to run a fundraiser for your organization while still ensuring you have complete oversight.  Simple steps to get started Register your organization or group on our platform if you haven’t already. Check out this helpful article to learn how How-to: Get Started by Creating an Account and Registering Your Organization‍ ...

How to: Customize Your Subdomain or Domain

Customized subdomains and domains make it easy for parents and students to find and remember the links to your fundraising pages. All of our platform users can customize their subdomain and their domain as well: donate.theprom.us donate - is the subdomain theprom.us - is the domain Your customized domain and/or subdomain will apply to all your publi...

How Do I Add a Description of Our Organization?

Learn how to update your organization’s profile information. Your organization's description and logo will appear under the “Meet the Organization” section on every fundraising page created by your organization. Including information about your organization is a great way to inform donors about who is receiving their donation. This can provide a com...

Understand: Branding Your Account

Update the look and feel of your fundraising pages to match your school’s brand.  Branding your account helps parents, students, and donors recognize your fundraising pages and adds a professional touch, which can increase donor trust in your organization. You can access your branding settings by selecting Branding from the left menu: The following ...

How-to: Customize the Font for Your Fundraising Pages (Premium Feature)

You can change the font that appears on your fundraising pages, increasing their visual appeal. Your customized font will apply to all your donor-facing pages, including your fundraising Experiences and Donation Pages. Customize Your Font   Select Branding from the left menu:  Scroll down to Use a custom font and turn on the toggle:  Enter the name ...

How-to: Customize the Header for Your Fundraising Pages

All users can customize their fundraising page header. The header is a small strip that displays at the top of all fundraising pages under your account, which you can personalize with your organization logo and colors:  Find Header Settings  Go to Settings in the left menu and select Branding: Scroll down to the Header section:  When you’ve made all...

Understand: Email Marketing Automation (Premium Feature)

Automate your email marketing campaigns using the RallyUp Email Engine or a platform you already use. Automating your email marketing campaigns saves your organization time and effort. If you’re subscribed to RallyUp+, you can set up an account with the RallyUp Email Engine (powered by ActiveCampaign) or integrate with an email marketing platform yo...

How-to: Customize Donor Emails (Premium Feature)

Customize Email Logo and Header Select Branding from the left menu:   Scroll down to Email logo under Email branding:   Upload your email logo image.  Customize your email table header background and text colors by entering the hex code. If you don’t know the hex code you want, you can manually select a color that matches your organization’s brand c...

How-to: Customize Your Branding Colors

Change the colors that display on your fundraising pages to match your school logo or colors. You can update the colors for Experiences and Donation Pages. This helps students, parents, and donors recognize your pages.  Most colors on each fundraising page are customizable. The images below show where corresponding color choices appear on your fundr...

Is Our Platform Secure?

Learn about the security measures our platform has in place to safeguard payment information and personal data. Our platform takes the privacy of donors, organizations, and all other fundraising participants seriously. We’ve implemented the following best practices to protect the personal data of everyone who uses our platform.  How are payments pro...

How-to: Customize the Favicon on Your Fundraising Pages

Change the image in your fundraising page tabs to match your school logo. A favicon is an image that appears on browser tabs next to the page title: You can change this image to something that reflects your school logo. Your favicon will apply to all your donor-facing pages, including your fundraising Experiences and Donation Pages.  Customize Your ...

How-to: Set a Default Time Zone

Set your organization's default time zone in your Profile settings. The time zone you set for each fundraising Experience affects when your Experience and individual fundraising activities start and end. If you typically use the same time zone for all of your platform fundraising, you can set a default time zone in your organization's Profile settin...