Insights: Turn Your Fundraiser into a Live Virtual Event
Add a livestream to your fundraiser to boost donor engagement. Adding a livestream to your fundraising Experience helps you reach a broader audience, engage with your donors in creative ways, and raise more money. You can add a livestream to any Experience, including a-thons, live events, sales, and raffle or sweepstakes drawings. Ways to Use Livest...
How to Enable Livestreaming on Your Fundraiser
Livestreaming allows you to boost donor engagement during your virtual or hybrid event and delight donors with live entertainment, interactive surveys and trivia, flash auctions, live raffle and sweepstakes drawings, and more. This article will share information about enabling livestreaming functionality on your fundraiser and setting the date and t...
How Do I Set Up Trivia and Survey Questions for My Livestream Event
Using trivia and survey questions during your livestream is a fun, easy way to engage your donors. Trivia questions have right and wrong answers while survey questions allow donors to share their opinions. You can read more about how to use trivia and surveys to engage your donors in the articles below. How to Use Trivia or Surveys to Engage Donors ...
How to Use Trivia or Surveys to Engage Donors During My Livestream Event
Using trivia and survey questions during your livestream is a fun, easy way to engage your donors. This article will share information about the difference between trivia and survey questions, what sort of questions you can ask, and how you can use trivia and surveys to improve the effectiveness of your next fundraiser! Difference between trivia and...
How to Post Trivia or Survey Questions During Your Livestream Event
Posting trivia or survey questions during your livestream can help your donors get to know one another and feel excited and engaged throughout your event. This article will share information about how to post trivia or survey questions during your live event. Why use trivia or survey questions Trivia and survey questions are tools designed to engag...
How to Do a Fund-a-Need or Paddle Raise During Your Virtual Event
Paddle raises, and fund-a-need keep donors engaged, help participants understand the direct impact they can make, and boost giving. What is a fund-a-need? Funding-a-need calls out the exact donation size the organization is looking for and lets donors know the impact this amount will have. For example, you might choose to ask for “$50, to provide on...
How to Search for an Attendee’s Access Codes for Your Virtual Livestream Event
If an attendee has purchased an event ticket but can’t locate their access code, they can contact your team through the ‘Contact Organizer’ button on your fundraiser page. You will receive an email with their request. How to locate an event access code Click on Experiences in the left menu. If you have chosen a list view, click on the title of your...
How-to: Require Donors to Buy Tickets to Your Virtual Event
Enable Gated Livestreaming to admit only registrants with tickets. Gated Livestreaming allows you to re-create the exclusivity of an in-person event and raise additional funds for your cause. Enable Gated Livestreaming Click on Experiences in the left menu. If you‘re in list view, click on the experience title. If you're in grid view, click on t...
How-to: Enable or Disable the Livestream Chat Feature
Connect with your donors by adding a chat feature to your livestream event. Adding a chat feature to your livestream makes it easier for donors to interact with you and each other, fostering a sense of community and emotional investment in your cause. By default, the chat feature is enabled on every livestream. However, if you’re unable to monitor t...
Insights: Livestream Activities
Engage your livestream viewers and raise more funds by adding interactive activities. Our platform’s livestream feature helps you connect with your audience through a variety of activities, which you can mix and match to create a unique livestream event. All these activities are built into your Livestream Studio, where you can start, end, and manage...
How to Spotlight an Item During Your Livestream Event
Spotlighting an item during your livestream allows you to share details and highlights of a particular item with your audience members for a short time. Why spotlight an item Spotlighting an item during your livestream allows you to draw attendees' attention to it and pique their interest. Just like the hosts of QVC share details and discuss the ...
How to Notify Your Virtual Audience before Starting a Livestream
When you schedule a livestream, a countdown timer will appear on your fundraising page to let donors know when the livestream will start. Sometimes, you may want to provide donors with an additional reminder or share other important information about your livestream. This article will share information about leaving a message for your virtual audien...
How-to: Start and End a Livestream
Learn the basics of starting and ending a Livestream. When you Livestream, you’ll be able to connect directly with your supporters and create opportunities for them to connect with one another. If you need support, click on the Need Livestreaming Help? button for further instructions or to speak to a live support expert. Before You Begin Hosts and p...
How-to: Add a Virtual Background to Your Livestream
Choose or upload a virtual background for your livestream video. Applying a virtual background to your livestream can help your content look more appealing to viewers. Our platform lets you upload your own background image or choose from several preset options. Before You Begin The background you choose will be mirrored in the preview window, but th...
How-to: Share Pre-recorded Content on Your Livestream
Play videos for your viewers during your livestream using a video link. Our platform lets you play pre-recorded content without interrupting your livestream, giving you more options to engage your audience. Share Your Video Select Experiences from the left menu. If you have chosen a list view, click on the Experience title. If you have chosen a grid...
How-to: Allow Your Apple Device to Share Your Screen During a Livestream
Ensure that your Apple device settings will allow you to share your screen. If you’re using an Apple device to run your livestream, you may need to confirm that your permission settings will allow you to share your screen with your viewers. Update Your Permissions Open System Preferences on your Apple device. Select Privacy & Security. Scroll d...
Understand: Livestream Studio Presenter Controls
Learn about the tools available to you in the Livestream Studio. Our platform’s Livestream Studio has multiple features to customize your Experience and help your Livestream run smoothly. Control Options 1. Move Leave and return to the Livestream itself while remaining in the Livestream Studio with access to the controls. 2. More Actions Backstage: ...
How-to: Give Your Browser Access to Your Microphone and Camera
Update your browser permissions to enable livestreaming. Before you can begin your livestream, you’ll need to give your browser permission to use your microphone and camera. Before You Begin We recommend using Chrome to access your livestream, but Firefox or Microsoft Edge will also work. Internet Explorer and Safari are not recommended. Chrome (Pre...
How-to: Screenshare During a Livestream
Share your computer screen with your viewers while you livestream. Our platform’s Share Screen tool expands your presentation options and allows you to highlight key information for your donors using your browser screen or any desktop app. Share Your Screen Select Experiences from the left menu. If you have chosen a list view, click on the Experienc...
How-to: Join a Livestream as a Guest Presenter
Join a livestream from your platform account. If you want to join a livestream as a guest presenter, you’ll need the following: A platform account Experience access Get Access To access the Livestream Studio, your Experience organizer will need to add you as an administrator and send an email invitation. The email will include a direct link to the E...
Insights: Livestream Presenter Checklist
Make sure you have everything you need to run a successful livestream. It can be difficult to keep track of all the details involved in running a livestream, but the following checklist can help you create a fun, engaging livestream that encourages viewers to donate. The linked Knowledge Base articles will help guide you through each point step by s...
Insights: Best Practices for Livestream Presenters
Learn tips for planning a livestream that looks effortless and encourages viewers to donate. Being a livestream presenter can be both fun and challenging. The following tips can help you prepare so your livestream flows as smoothly as possible. Before Your Livestream Begins Have a plan. Create a program for your livestream so all presenters know wh...
How-to: Delete Comments or Ban Users from Your Livestream Chat
Moderate your livestream chat by removing inappropriate comments or users. Our platformUp’s livestream chat feature is a great way to connect with donors in real-time, but if someone acts inappropriately, you can easily delete their comments or ban them if necessary. Before You Begin Only Experience admins can remove comments or ban users. This Know...
How-to: Give Donors Access to Your Livestream Recording
Allow donors to watch your livestream after it ends. All livestreams are automatically recorded on your behalf. When your livestream ends, you can choose to display the recording on your Experience Page for your donors to watch. Display Livestream Recording When you click on End Session to end your livestream, the following pop-up will appear: Click...
Understand: Browsers and Devices That Support Livestreaming
Learn which browsers and devices presenters and attendees should use to access your livestream. Our platform’s livestream feature supports most browsers and devices, but these recommendations will help your livestream run smoothly. Supported Browsers PRESENTERS: We recommend using Chrome to join the Livestream Studio, as the controls will work best ...
How-to: Add Livestream Presenters
Allow guest presenters to access your livestream by inviting them to become Experience administrators. Our platform’s livestream feature lets you host multiple presenters at once. All presenters must be added as Experience administrators, allowing them to access the Livestream Studio and all Presenter Controls (learn more in the Knowledge Base artic...