Edit Who Is Credited for a Donation

Edit donations so that the appropriate people are recognized for funds raised on their behalf. If someone has made a donation but forgot to credit it to a specific participant that they wanted, our platform makes it easy to make sure the right individuals get credit. You can also correctly attribute credit if the donor mistakenly chose the wrong par...

How to Edit Your Participant or Team Fundraising Goal

Learn how to change your member, student, or team fundraising goal to suit your evolving needs. When you’ve signed up as a member, team, student, or another type of participant for a platform experience, you may find that your personal fundraising goals change based on several factors. It’s easy to update your personal fundraising goal to fit your u...

How to Invite People to Join Your Fundraising Team

Learn more about how to send emails to individuals to join your team and help raise funds. For any experience with Peer-to-Peer fundraising, registrants have the ability to invite others to join their team. Inviting other people to join your team allows them to raise funds for the cause and ultimately help maximize the fundraiser’s outreach. If you’...

How-to: Resend Registration and Team Invitation Emails

Resend registration and team invitation emails as needed to A-Thon or Peer-to-Peer participants. When participants are registered for your A-Thon or Peer-to-Peer Experience, they automatically receive a registration email. This email includes a link to the participant's personal Fundraising Page and instructions for accessing their Participant Dashb...

How To Credit a Write-in Donation

Learn how to update donations not assigned to a registered member so you can give credit to the appropriate participants. If you've included peer-to-peer on your experience or are running an a-thon, you will have participants/students/players* involved to help raise funds. Donors can choose a participant's name from a drop-down menu during checkout....

How Do I Edit the Thank You Email Sent to Participants and Teams When They Register?

Learn how to customize the thank you message sent to teams and participants when they register for your fundraiser. When Peer-to-Peer fundraising is enabled, your participants and/or teams are sent an email with a sharing link to their fundraising page when they register. This email also includes instructions on how to view/edit their page when they...

Edit the Email Text Your Participants and Teams Send to Potential Donors

Learn how to customize the sharing message your participants or teams can use when promoting your fundraiser. When Peer-to-Peer fundraising is enabled, you can help your participants and teams get the word out about your experience by providing them with a “suggested message” to share. They’ll be able to copy this message and share it with their fri...

How Do I Customize the Link for My Participant Center?

Learn how to personalize the link for your participant center in a few simple steps. Creating a custom link for your participant center makes it more memorable for sharing purposes. You can easily update your link to include verbiage your experience participants and their network will recognize.  Here’s how to customize your link: Go to Experiences ...

How Can I Include a Waiver or Forms for People Participating in My Event?

Sometimes participants will need to sign a waiver, registration form, or other paperwork to participate in your event legally. We’ve made it easy for you to share important information or forms with participants in the registration process. This can alleviate a significant amount of work on event day and make for a smoother overall experience. Here’...

How Do I Change the Term “Participant Center” for My Fundraiser?

Learn how to rename the Participant Center on your fundraiser. Our platform offers many opportunities to customize your experience to give it a more personalized feel, fostering a sense of community and commitment among your participants. Learn how to rename the generic term “participant center” on your fundraiser to reflect your experience's nature...

How-to: Hide Leaderboards

Hide Peer-to-Peer leaderboards from your Participant Center. Our Peer-to-Peer fundraising option allows you to display participant and team leaderboards in your Participant Center. However, there may be times when you’d prefer to keep this information hidden. You can hide one, multiple, or all leaderboards. Hide Leaderboards Select Experiences from ...

How-to: Hide Peer-to-Peer Prizes

Hide Peer-to-Peer prizes from your Participant Center so only registered participants and teams can view them. Prizes are a great way to motivate Peer-to-Peer participants and teams to fundraise for your cause. By default, Peer-to-Peer prizes are visible to anyone who visits your Participant Center, but there may be times when you don't want the gen...

How to Limit the Number of Participants That Can Join a Team

Find out how to limit the number of people who can join a team when public registration is enabled. If you’re running an experience with Peer-to-Peer fundraising and public registration enabled, you may want to limit the number of people who can join each team. This can help ensure fairer odds, as every team can have the same maximum number of peopl...

How-to: Log A-Thon or Peer-to-Peer Activity as a Participant

Enter your A-Thon or Peer-to-Peer activity to keep track of your progress. When you participate in an A-thon or Peer-to-Peer fundraiser, you’ll need to log your activity so that our platform can calculate how much was raised. You can log your activity on an ongoing basis or all at once. Log Your Activity   Go to My Account in the upper right corner ...

How to Remove the Participant Center Button from My Experience Page

  Fundraisers that have added the peer-to-peer feature have a participant center that allows users to obtain information and updates about its success. The participant center’s focus is to provide resources for those helping to raise funds (for example, participants walking in a walk-a-thon or selling raffle tickets). This is different from the main...

How to Add Participants and Teams for Peer-to-Peer Fundraisers

Learn how to add or upload students, participants, or teams to manage your Peer-to-Peer fundraising experience. If you’re the experience organizer for a Peer-to-Peer fundraising experience, you’ll be responsible for managing a list of participants, students, employees, or any other experience participants. Below, we’ll show you how to add participan...

View and Edit Your Personal Fundraising Page

Learn how to customize your personal page to reflect your personality and style. When you’ve signed up as a member, team, student, or another type of participant for a platform experience, you’ll automatically get your own personal fundraising page. We fill this page with a placeholder image and text from the experience, but you can customize it any...

Can Participants and Teams Customize Their Fundraising Page?

Find out how our platform lets teams and participants edit their unique fundraising page for a more personalized experience. If you enable Peer-to-Peer fundraising for your experience, participants and teams will be able to make changes to their fundraising page by viewing it while logged into their account. Cultivating a more personalized experienc...

How To Find and Share the Link for Your Participant or Peer-to-Peer Fundraising Page

Learn how to find and share the link to your personal or Peer-to-Peer fundraising page so you can spread the word about your experience and attract more donors. If you’re a participant in a platform experience, you can find the link to your personal or Peer-to-Peer fundraising page and share it with others to generate interest in the fundraiser and ...

How-to: Add Peer-to-Peer Prizes

Offer prizes to Peer-to-Peer participants and teams. When you run a Peer-to-Peer fundraising Experience on our platform, you can offer prizes to motivate participants* and/or teams* to raise more for your cause. However, only giving prizes to those who raised the most money may not be ideal for your situation. Our platform allows you to fully custom...

How Do I Send an Email to Participants on My Experience?

If you’re running an experience with participants who are involved in fundraising, there may be time when you need to contact everyone to provide important information about your experience or event. We make it easy for you to contact all or some of your experience participants right from your platform account. How to send participants an email Go t...

How Do I Find My Participant or Team Dashboard?

Learn how to find and use your fundraising dashboard here. Our platform provides each participant and team with their own dashboard to easily manage and oversee their fundraising efforts. When you become a participant or team on a fundraising experience, you’ll have access to a dashboard that allows you to do many things, including: Share your uniqu...

How to Set Up Registrations with Limited Quantities or Time When Using Peer-to-Peer Fundraising

If you’re organizing an a-thon experience, you’ll have the option to enforce some limitations to fit the needs of your fundraiser. For example, you can create a registration that remains open for the entire duration of your experience or just for a limited amount of time. You can also limit the number of individuals who register for a special option...

How to Remove the List of Participants And/Or Teams from the Main Experience Page

Find out how to hide the participant and team names from a public fundraising page. When Peer-to-Peer fundraising is enabled on your experience, a list of participants and teams is available on the main fundraising page. Some organizations may not want to have the names of fundraiser participants available to the public. With school fundraisers, for...

Can I Hide the Last Names of My Participants?

Learn how to keep your participant’s last name private on your public page (students, members, etc.) We take the privacy of donors, participants, and all individuals and organizations using our platform seriously. For this reason, we make it easy to keep participants’ last names hidden from public pages. Learn more about how you can enable this usef...

How to Customize the Link to Your Personal or Peer-to-Peer Fundraising Page

Learn how to edit the link to a personal or team fundraising page to reflect your name or a specific team name. For experiences with Peer-to-Peer fundraising enabled, teams and individual participants can generate their own unique links for their fundraising pages. This feature is particularly useful for exclusively member- and team-driven fundraise...

Peer-to-Peer Fundraising Reports

When you run a fundraiser with Peer-to-Peer fundraising, you will have access to several specific reports. These include: View Participants View Teams View Prize Winners You can access these reports by clicking the icons in your management menu shown below. View Participants The report generated when you click “View Participants” allows you to acces...

How-to: Hide Rankings

Hide team and participant rankings for your peer-to-peer fundraiser from your Experience page. Public rankings can boost your fundraiser earnings by promoting excitement and healthy competition. Participants often have fun trying to be the best fundraiser, inspiring more creativity and effort among them. However, there may be scenarios where you’d p...

How-to: Disable Write-In Donations for Peer-to-Peer Experiences

Control whether donors can write in names when crediting participants for their donations. When you run a Peer-to-Peer fundraising Experience on our platform, donors can credit individual Peer-to-Peer participants for their donations. Donors can select the participant by choosing them from a dropdown. If they can’t find the participant they’re looki...

How-to: Add Peer-to-Peer Leaderboards

Choose which leaderboards to display in the Participant Center. When you run a Peer-to-Peer fundraising Experience on our platform, you can display leaderboards to promote friendly competition and motivate participants* and/or teams* to raise more for your cause. Our platform allows you to choose from multiple leaderboard options to meet your unique...