Learn more about the differences between the two pricing options available.
Our platform allows you to use our fundraising platform without a subscription. If you enable Free Pricing with Donor Tipping, then you pay no platform fee. Alternatively, you can disable Donor Tipping and pay a platform fee using Advanced Pricing.
Free Pricing with Donor Tipping
Donor Tipping lets you use our platform for free by giving your parent/family/donors the opportunity to tip during the checkout process:
These tips go directly to cover our operation costs and help us continually improve our fundraising services. Leaving a tip is optional. If none of your donors tip at all, you still won't be charged a platform fee.
Note that all payments will still be subject to payment processing fees, which are set by Stripe to cover the cost of their services. Payment processing fees aren't set or charged by us, and we don’t receive any profit from them. Learn more about payment processing fees in the following article: Understand: Credit Card Processing Fees.
Advanced Pricing
If you prefer not to ask your donors to tip, we offer an alternative with Advanced Pricing.
With Advanced Pricing, donors are not given the opportunity to leave a tip. Instead, a 7.5% platform fee will be applied to each Experience to cover our operation costs. You can pay the platform fee, have your parents/families/donors pay it, or split it between you and the parents/families/donors. You can get the full breakdown of options in this article: Understand: Advanced Pricing.
Changing Pricing Options
You can select either Free Pricing with Donor Tipping or Advanced Pricing each time you create a new fundraising or ticketing Experience. You can choose the same option every time or change it up.
Please note that once you publish an Experience, the pricing option you selected for that Experience can’t be changed. For example, if you selected Advanced Pricing for an Experience, you can’t switch to Free Pricing with Donor Tipping once your Experience is live and ready to accept donations. Double-check all settings before publishing.
Good to Know
- Free Pricing with Donor Tipping is NOT available for auction-only fundraisers.
- All Auctions under an Advanced Pricing plan have an automatic fee cap of $100 per item, regardless of how much an item sells for. This allows your organization to keep more proceeds from the sale of a high-value Auction item.
- Qualifying 501(c)3 organizations can apply to Stripe for a discounted payment processing fee. Contact Stripe for more information.
- When you run a Raffle, your donors' tips could earn them bonus entries.
- For insight on when to opt for Advanced Pricing instead of Free Pricing with Donor Tipping, read our article: Understand: When Not to Use Free Pricing.