Learn everything you need to know about using Stripe. Below, you’ll find answers to some of the most commonly asked questions about credit card transactions.

What is Stripe?

Stripe is one of the credit card processors through which the majority of credit card transactions on our platform are conducted. Stripe is a trusted PCI Level 1 processor that transacts billions of dollars every year for some of the world’s largest companies.

How much does Stripe charge?

Stripe does charge a fee for the processing of payments. Find information about Stripe’s processing fees via the links below.
How Much Are the Credit Card Processing Fees?
Who Receives the Credit Card Processing Fees?
What Is the "Application Fee" in My Stripe Dashboard?

What is the Stripe discount for nonprofits?

Stripe offers a discounted fee to nonprofit organizations. Nonprofits are generally eligible for a discount of up to .7%. To receive the discounted rate, you can contact Stripe at nonprofit@stripe.com. Once a discount is negotiated, update the Stripe fee in the funding section of your account so that the reports generated by our platform will accurately reflect the new Stripe fees.
How to Update Your Credit Card Processing Fee
I Haven't Heard from Stripe about My Nonprofit Discount

Can I link my own Stripe account?

In addition to creating a new Stripe account for your organization, you can also link an existing Stripe account to your platform account. This will allow you to receive funds raised on your experience directly into your bank account. Create a new Stripe account or link an existing Stripe account when you register your organization or access the funding option in your platform account. (Please note that this account is with Stripe, not our platform. Thus, the terms of this account are negotiated with Stripe, not our platform. When a Stripe account is linked, all payments go through this Stripe account. The funds are not routed through our platform at any point.)

Who pays the Stripe fees?

If percent pricing is chosen on your experience, you do have the option to pass the credit card processing fees on to the donor. Learn more about your options for deciding who pays credit card fees below.
How-to: Pass Our Platform and Stripe Fees on to Donors

Are there any limitations with Stripe?

Stripe has its own terms of service. When applying for an account, Stripe will review your information to ensure that your organization is approved according to its terms of service. Stripe also audits the transactions running through your account.

Additional Features & Restrictions

Can I Run a Fundraiser with a Firearm as a Prize?
Can I Limit the Geographic Areas from Which People Make Donations on My Campaign?
Waiting period for first Stripe payout