How to Format Images for Your Experience Banner

When uploading an image to your experience banner, you’ll find that there are recommended sizes to ensure visual quality. These recommendations depend on which design option you selected in setup.  Simple design option: 1920 pixels wide by 1280 pixels high (1920x1280) Advanced design option: 1920 pixels wide by 840 pixels high (1920x840) Uploading a...

Can I Make Changes to My Experience after I Publish?

After an experience has been published, there are still some features you’ll be able to edit or update. Find out which aspects can and can’t be changed once you’ve published your experience below. Once your experience is published, you will be able to make edits to most settings in your experience. With that said, there are a few functions related t...

How-to: Create a Fundraising Experience

Easily create and launch fundraisers that catch the eyes of prospective donors. Our platform makes it easy to create an Experience so you can start fundraising as soon as possible.  Before You Begin If you haven't done so already, you'll need to first create a platform account and register your organization before you can create an Experience: How-t...

How-to: Preview Your Experiences in Draft Mode

Test drive your Experience Pages before you go live.  Draft Mode allows you to preview your Experiences and test out all the features before you begin fundraising. View your Experience Page setup, make test transactions, and finalize all details before you go live.    Before You Begin  Please note that you won’t be able to accept real donations or p...

Manage Your Fundraiser

Learn how to manage all of your platform fundraisers from one centralized location. For your convenience, your fundraisers are all created and managed from a central place within your platform account. To view your experiences, create new ones, or manage existing ones, just navigate to your Experiences in the left menu. If you don’t see your experie...

How Can I Run a Pledge Experience (A-thon) but Take Only One-Time Donations?

Discover the differences between an a-thon and crowdfunding using our platform’s team fundraising options. With a platform fundraiser, the term “pledge” can mean several different things. People can “pledge” with a one-time donation, a recurring donation, or a per-unit-of-activity donation. There are a couple of options for running a pledge experien...

Which Experience Type Should I Choose?

Each experience type offered by our platform provides a unique way for donors to engage with your organization. This article will share basic information about each experience type to help you choose which you will incorporate into your next event. Raffles Raffles are an experience type in which donors purchase entries into a drawing for a chance to...

Insights: Add Storytelling Elements to Your Experience Description

Inspire your donors to give generously by helping them emotionally connect with your cause. Donors are most likely to donate when they feel a strong personal connection to a cause, and when they can clearly picture the impact their donation will have. Telling your organization’s story in the About section on your Experience page can help you connect...

Strategies for Promoting Your Fundraiser

See tips and best practices for sharing and promoting your fundraiser to reach more donors. Thousands of fundraisers are run on our platform every month, and we talk to customers daily about their experiences. We consistently find that the most successful fundraisers always have at least some level of promotion behind them. Promoting your fundraiser...

Understand: Advocate Fundraising for Non-US and Non-501(c) Charity Organizations

Fundraise for international and non-501(c) organizations even if you’re not directly affiliated with them.  If you want to support an international or non-501(c) charity organization but you’re not an employee or registered volunteer, our platform allows you to set up an advocate fundraiser. Advocates are individuals or businesses who aren’t directl...

Understand: Instant Fundraiser Templates

Use templates to quickly and easily create a fundraising Experience. When you need to create a fundraiser quickly, our platform's Instant Fundraiser Templates can save time and effort. Each template pre-selects your Experience settings, so all you need to do is add your organization information and some details about the fundraiser.  Instant Fundrai...

How-to: Add Images to Your Fundraiser

Learn the benefits of adding images to your Experience and find out how to add them to different areas. There are several places where you can add images to liven up your platform fundraiser. Adding images or graphic illustrations can help you quickly convey complex ideas, demonstrate your organization's positive effect, and enhance the emotional im...

Understand: Free Customization and Branding Options

Create a unique fundraiser with customization and branding options that anyone can use. When you fundraise with our platform, you get a wide array of customization and branding options. Using these tools can help make your fundraisers look professional and attractive to donors, increasing the amount you raise.   The following links will take you to ...

How-to: Sort Experience Items into Categories

Help donors find what they want by sorting prizes, tickets, and other items into categories. If your fundraising Experience includes many items, such as Raffle prizes, you can sort them into categories to help donors find the items they're most interested in. Our platform allows you to create categories for the following items: Raffle prizes  Sweeps...