Learn more about the options available for notifying non-winners on raffles, sweepstakes, and auctions below.

When you run a raffle or sweepstakes through our platform, you can select your preference for non-winner notification. As you customize your fundraiser, you'll be given the option to

• Automatically notify non-winners by email on a specified date and time
• Don’t notify non-winners

Which one should I choose?

Automatic notification is the default in the system. You may find that this option minimizes confusion or inquiries about who won your raffle or sweepstakes.

The "don't notify non-winners" is ideal for situations when winners will be announced at a live or in-person event.

How do I Customize the Email?

If you've chosen to have the system send non-winner notifications, you will be able to customize the message content. You will enter your message in the box below, using merge tags to pull in specific information. 

NOTE: The names of winners are automatically added to the non-winner email. If you don't want to share the names of the winners, please delete this section in the customized email.

Good to Know

• If non-winner notifications have not yet been sent, the date, time, and content can be edited, and the choice to send or not send can be modified.